Time Away from PetSmart – PetSmart Benefits (2024)

Paid Leave and Sick Time

PetSmart offers sick time pay to regular U.S. full-time associates. U.S. part-time associates are not eligible for sick time unless otherwise required by state or municipal law. PetSmart complies with the requirements for eligibility, paid time earned, and the use of paid leave and sick time (PLST) for these jurisdictions for full-time and part-time associates.

Most U.S. part-time associates are not eligible for sick time unless otherwise required by state or municipal law.

Part-time associates who work in a jurisdiction that requires the accrual of paid sick time will accrue sick time of one hour accrued for every 30 hours worked, with no maximum accrual. More information on the use of Paid Leave and Sick Time and the Paid Leave and Sick Time policy can be found on our internal Fetch site.

Accrued paid sick leave allowed, time taken, and balances are available on the Paid Time Off page on HR Connect.

Full-time hourly and salaried associates:

Full-time associates will accrue one hour of sick time for each 30 hours worked, with no maximum accrual per calendar year. Some locations may accumulate sick time on a different schedule based on state or municipal law and/or the location’s applicable policy.

Additional Information:

  • Associates can use accrued sick time for their own illness. Associates will also be able to use sick time for an ill family member as defined by the Paid Time Off Policy available on our internal Fetch site.
  • Accrued paid sick leave can be carried over to the following year.
  • Sick hours do not count toward hours worked for overtime purposes.
  • Associates can request paid time away from work for routine, non-emergency medical appointments. Time must be taken in full-hour increments.
  • Part-time associates are not eligible for sick pay unless required by state or municipal law. If a full-time associate changes status to part-time, any accrued sick hours are forfeited, unless required by law to remain.
  • While on a leave of absence, associates do not accrue sick time.
  • Sick hours are not paid out upon termination unless required by state or municipal law.
  • Unacceptable patterns of sick time use, misuse, misrepresentation or a continuing high level of usage may result in corrective action up to and including termination.

Discretionary Days

Each year, PetSmart provides up to two discretionary days that give associates time off for any reason they choose. Discretionary days are provided to regular full-time associates, with the exception of Director level and above positions that follow the flexible vacation policy.

All U.S. full-time associates (hourly and salaried) will receive two discretionary days per calendar year if they are classified as active status on Jan. 1 of each year.

  • Discretionary days not taken by Dec. 31 of each year will be forfeited.
  • Discretionary days will not be paid at the time of termination of employment unless required by state law.
  • Part-time associates are not eligible for discretionary days.

Associates newly hired or promoted to full-time status receive the following discretionary days:

  • January through June = receive two discretionary days
  • July through September = receive one discretionary day
  • October through December = receive no (0) discretionary days

When possible, associates should request discretionary days in advance through their leader. Time for hourly associates should be entered in the time and attendance system. Salaried associates are responsible for submitting a request for discretionary time in HRConnect for their leader to approve.

Jury and Witness Duty

If a full-time or part-time hourly associate is called upon to serve on a jury or is subpoenaed to be a witness in a judicial proceeding, they are eligible to receive their normal pay for up to five days per year, unless state law requires otherwise. Most courts pay a fee to jurors and witnesses, but the amount is usually less than the associate would earn for a full day of work.

If an exempt associate serves on a jury or as a subpoenaed witness, PetSmart will pay the difference between the fee received and the associate’s pay at the base salary for each regularly scheduled work day falling within the associate’s jury or witness duty, for up to five days. Under some circ*mstances, salaried leaders must be paid for all jury time and should speak with his/her supervisor if called for jury or witness duty. If state law differs, state law will apply.

Additional Information

  • This applies to all U.S. full-time and part-time regular associates.
  • Exempt associates who are released early or have completed their jury or witness duty are expected to return to work each day that has one or more hours remaining in what would have been their regularly assigned shift.
  • This does not pertain to any matters in which an associate is a party to the action.

To request jury and witness duty pay, you must partner with your leader to have time entered on your behalf.

Bereavement

Full-time associates who have completed 90 days of employment are eligible for up to three days of paid time off following the death of an eligible family member.

“Eligible family member” shall include an associate’s: (1) spouse/domestic partner, (2) children, (3) parents, (4) grandparents, (5) grandchildren, (6) siblings, (7) any individual related by blood or affinity whose close association with the worker is the equivalent of a family relationship, or (8) a person with whom an associate has shared for the preceding twelve (12) months a mutual residence and with whom an associate maintains a committed relationship.

Management may require associates to furnish satisfactory evidence to support the leave. In addition, all associates may use accrued paid sick time for the death of an eligible family member.

If circ*mstances demand that the associate takes additional time, PetSmart may grant an unpaid leave of absence after partnership with the Leave and Disability Accommodation team.

To request bereavement pay, you must partner with your leader to have time entered on your behalf.

Survivor Support

There is no right or wrong way to grieve the death of a loved one. Navigating the grief process can be difficult, and that’s why we’re committed to helping families when they need us most. New York Life Group Benefit Solutions (NYL GBS) can help you through difficult times. Available to all associates.

If you’re ready, the Survivor Support Specialist is available between 9:00 am – 5:00 pm EST at (888) 842-4462, ext. 1013382

Time Away from PetSmart – PetSmart Benefits (2024)

FAQs

What do PetSmart employees get 50% off on? ›

Pet Food: Receive 50% off any Only Natural Pet, Simply Nourish, or Authority dry dog or cat food. Associates also receive 50% off Dentley's dog treats, Wiggles and Wags, Viva La Kitty, and Exquisicat litter.

How do I request time off at PetSmart? ›

Contact the Leave and Disability Team for more information at 1-800-521-7387 or leaveofabsence@petsmart.com.

Does PetSmart pay out vacation time when you quit? ›

When an associate terminates, payment will be made for any accrued vacation hours less the hours already taken during the calendar year. Associates who terminate during the first 90 days of employment will not be paid vacation.

How many hours is full time at PetSmart? ›

Full-time associates (minimum 32 hours) receive dental, vision, health, vacation, discretionary, volunteer, sick time, discounts and 401K. Part-time associates receive discounts and vacation time.

How often do PetSmart employees get a raise? ›

Based on feedback from 18 PetSmart employees, the majority of them reported they received a raise Every year.

How to get 35% off PetSmart? ›

Get 35% off your first Autoship order, 5% off afterward

And when you place your first Autoship order, you'll get 35% off at PetSmart. After your first order, you'll get 5% off and free shipping on subsequent Autoship orders. You can choose a delivery interval anywhere between two weeks and nine months.

Can you request time off? ›

As long as your employer's policy states that you're entitled to time off, you're able to ask for this whenever necessary. While it's important to remain considerate of the organization's workload and needs, don't hesitate to request PTO or unpaid time off if you want to take it.

What is the PTO policy at Petco? ›

You get 18 days per year, after you been there after 5, you get 20 days. This is only for full-time employees.

How do you time off in time to pet? ›

Requesting or Removing Time Off or Availability On Mobile App. Time off can also be requested through the mobile app. From the side menu in the app, tap Time Off or Time Available (this will depend on your company's Time Off/Time Available Settings).

Does PetSmart hold your first check? ›

It is a weekly paid position, so based on the day you started, you would not receive a check for atleast 1 week. If you started on a Monday, you would not get your first check until the end of the next week.

Does PetSmart pay more on holidays? ›

Holiday Hours and Pay Policy

All hourly associates who work on the holiday receive pay for that day at one and one-half times their hourly rate.

Am I rehireable at PetSmart? ›

Rehired by PetSmart

Full-time associates returning to work at PetSmart: Returning to work at PetSmart within 30 days of separation may result in years of service being bridged back to the latest hire/rehire date. Associates must have worked within 30-days of their separation date to be eligible to for bridging.

What is the dress code for PetSmart? ›

The dress code at PetSmart is a uniform.

PetSmart's dress code policy outlines guidance for the uniform worn by all employees and as of 2022 consists of a blue PetSmart branded polo shirt, and either store-provided khaki pants or the employee's own blue jeans.

What to wear to a PetSmart job interview? ›

Neat, clean clothes are key. Think khakis, dress pants, or a skirt that falls below the knee. Tops should be collared shirts (button-down or polos), blouses, or nice sweaters.

Does PetSmart ask for SSN? ›

Candidates will be asked to provide a social security number in the job application, via PetSmart's secured applicant tracking system which is accessed only via www.careers.petsmart.com. Candidates will never be asked to provide any of this information via e-mail.

How much does it cost to leave your dog at PetSmart? ›

The monthly cost of dog boarding at PetSmart varies depending on factors such as location, services included, and the size of your dog. Generally, expect to pay between $25 to $75 per night for standard boarding services. Additional amenities or special accommodations may incur extra charges.

Does PetSmart pay time and a half for Easter? ›

Holiday Hours and Pay Policy

All hourly associates who work on the holiday receive pay for that day at one and one-half times their hourly rate.

Does PetSmart give a military discount? ›

10% off – Senior & Military Discount.

How many PetSmart employees are there? ›

Proudly Serving Your Community. As the largest specialty retailer in North America, we're proud to employ approximately 50,000 associates across 1,660+ stores, 7 distribution centers and 2 home offices.

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