The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 618 |
Houston, TX | 440 |
Philadelphia, PA | 279 |
Washington, D.C., DC | 251 |
Seattle, WA | 216 |
Atlanta, GA | 210 |
Denver, CO | 193 |
Salt Lake City, UT | 188 |
Detroit, MI | 142 |
Sacramento, CA | 140 |
San Francisco, CA | 137 |
Indianapolis, IN | 129 |
Miami, FL | 126 |
Orlando, FL | 122 |
Brooklyn, NY | 121 |
Minneapolis, MN | 115 |
Portland, OR | 113 |
Boston, MA | 108 |
Pittsburgh, PA | 82 |
Jacksonville, FL | 82 |
Oakland, CA | 74 |
Baltimore, MD | 66 |
New York City, NY | 63 |
Tampa, FL | 63 |
Charlotte, NC | 45 |
Reno, NV | 44 |
Nashville, TN | 41 |
San Jose, CA | 40 |
Birmingham, AL | 40 |
Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- The Wicked Witch of the Midwest (@SwampHag91) reported
@dkass @Xfinity I was just in the phone with them last night. They clearly don’t care about their customers at all. My bill jumped almost $30 without any change to service and they changed it back when I called it out, but they did so begrudgingly and made it reallllllly difficult along the way.
- Tyler (@tylerpw) reported
@chrisbowerbank @comcast @Xfinity I'm with you but I spent the last month without any service but I need internet. They win....again
- Daryn B (@njazrael71) reported
@optimum Yet AGAIN internet outages in Robbinsville, NJ. How is it you always have outages but never miss a beat with rate increases for the WORST service in NJ? Optimum having a monopoly in this area should be a crime. Comcast is 100 times better.
- Tony Minito (@Simplicit570) reported
@Xfinity Shouldn't bills be lower seeing as you are capping and charging people more during a pandemic? Just got an email telling me I'm at 75%. My bill is the same it has been but now for less service?
- Lauren G. Frost (@omgitslauren) reported
@Xfinity love that you put a cap on internet data in the middle of a pandemic. Going to be looking for a new service provider #scammers 🙄
- heymstalley (@_ArAcks) reported
Colorado needs a better top internet provider than xfinity they be wooing everybody with their bullsh*t slow internet
- Anthony (@Novataglio) reported
Holy hell Xfinity's website sucks. I want to see the different internet plans in the area. The site refuses to show me anything but TV bundles.
- Maia Bittner 🚘☕️🍃💫 (@maiab) reported
@juliannaelamb maybe biden will cancel Comcast
- Super Ferro⚡️#7 (@OGFerro) reported
@Yor7i My xfinity box been ******* up too bro **** whack
- Tom Meehan (@tfmeehan68) reported
@CamWorrell @comcast @Xfinity They have always been crooks. Will increase prices randomly for me real reason but give you a song n dance why they “had” to. Can’t stand them Need another significant internet provider in town to compete - I’ll switch. ATT terrible in our area or I’d be gone
- Damien 🦇 (@DFacobbre) reported
Had long multiple calls with Xfinity this morning so I'm in a bad mood.
- Kevin Gauthier (@KGyawls) reported
So I guess starting this year @Xfinity is now capping its customer's internet data usage, then charging overages. I'm at 90% as of today, but if Ev was learning remotely I'd be over for sure. This is such a scumbag move by them. It's predatory, plain and simple. Weighing options.
- Jorge - Series X Secured/ PS5 Secured (@Doomhammer76) reported
@ecjaxson Feels like extortion Eric, I just went through the same thing with Comcast and their stupid Data Cap, add unlimited for $25 a month or suffere penalties of $50 to $100 otherwise...*******
- Lauren G. Frost (@omgitslauren) reported
@Xfinity @CobraKaiSeries My New Years resolution is to not be constantly worried that im running out of data but since our internet is suddenly capped even though we originally had an unlimited plan #scam
- Brendan (@BNicholsonGolf) reported
@NickG2210 @UConntweets I tried sling tv both packages. Xfinity was trying to charge me more for internet than cable. A neighbor clued me into a bootleg cable service lol, p*rn channels included. 500 channels for $20 a month. If you're into Spanish they had that too. European channels. Got that too.
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