Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77002, 77007, 77052, 77004, 77019, 77006, 77008 and 77009.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,089 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Missouri City, Bellaire, Pasadena, Kinwood and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Wi-fi | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Rodrick B (@RodiByea) reported fromHouston, Texas
@Xfinity @Xfinity MY SERVICE IS OUT AND WONT LET US CONTACT CUSTOMER SUPPORT YALL NEED TO KNOW THEY ARE NOT CUSTOMER FRIENDLY AS THEY SAY THEY ARE. I AM PISSED!!!
- Jeremiah Wheeler (@JeremiahWheele1) reported fromHouston, Texas
@Xfinity what is wrong with your service in 77018- it’s either TV or Internet spotty? Trying to watch #WorldCup2022 and service keeps interrupting @HoustonTX @ofha17
- Mad-Hatter-ison (Regular commissions back open!) (@MadHatterison1) reported fromHouston, Texas
@Takarisou Oh god it brought me back when we used to have Xfinity, but a couple of plumbers that are working with the sewers kept cutting off the internet We end up getting new cable because of how it never ends and Xfinity took too long to help
- 🧡🏆Astros WSx2🏆💙 (@Crys_Cur) reported fromHouston, Texas
@XfinitySupport my dad is trying to get internet/tv/phone set up but can’t seem to get beyond the internet to add more services. The Xfinity asst chat function does NOT work. Just a perpetual loop. Link in the confirmation doesn’t work either. Please help
- HTX Steve (@steveincypress) reported fromHouston, Texas
@Xfinity - not sure where to turn. @Xfinity told her to change her password on the Xfinity Home Screen. She did. She lost all her old emails. She gets new emails but nothing before she changed her password. In Person, Online and Phone Support are useless endless robot loops.
- Tony Hawks brother, Mike (@SSenseiii) reported fromHouston, Texas
i hate that my phone connects to a random xfinity wifi wherever ******** am im at
- 𝙻𝙴𝙱𝙸𝚂𝚉𝙲𝚉𝙰𝙺 (@shockadopolis) reported fromHouston, Texas
@GetSpectrum has to be the biggest *********** of a service provider I’ve ever been subject to. In an area where there are literally no other options, we await @Xfinity landing in Northampton/Spring TX.
- Floyd Worsley, Sr. (@fmworsley) reported fromHouston, Texas
Hey @Xfinity, why would one of your technicians INTENTIONALLY cut the line that provides my @Uverse service?
- Rodrick B (@RodiByea) reported fromHouston, Texas
@Xfinity @Xfinity MY SERVICE IS OUT AND WONT LET US CONTACT CUSTOMER SUPPORT YALL NEED TO KNOW THEY ARE NOT CUSTOMER FRIENDLY AS THEY SAY THEY ARE. I AM PISSED!!! THEY ARE NOT RIGHT
- Jeremiah Wheeler (@JeremiahWheele1) reported fromHouston, Texas
@ClintStoerner You having TV channel issues? Game is no longer available on @NFLonCBS via @Xfinity . Station is unavailable
- 🧡🏆Astros WSx2🏆💙 (@Crys_Cur) reported fromHouston, Texas
@XfinitySupport @xfinity still trying to fix some issues and can’t get a live person at all. This issue has taken days and multiple hours waiting for a technician, arguing with a loop agent that isn’t real. It’s impossible to actually get help. Worst customer service ever.
- a s g (@ashlysgxoxo) reported fromHouston, Texas
@Xfinity has to be the worst internet provider there is omg.
- ✨jorden✨ (@jordenteylor) reported fromPasadena, Texas
I’ve been given the runaround so much by xfinity support agents that I was able to just explain the entire scheme to this guy who was giving me bullsh*t and he said “okay I’m quitting my job” LMAO y’all will do anything except help people
- Lisa Y (@LGY1285) reported fromHouston, Texas
Does @XfinitySupport @Xfinity not have people you can talk to anymore??? The automated stuff is crazy and I’m just trying to get help reducing my bill 🥴 - this is such a headache!!!
- jenny (@BravesJenny) reported fromHouston, Texas
@Xfinity is horrible omg 😵💫😵💫😵💫😵💫
- Wil-Tre the Skatenutt🛹🇸🇻 (@skatenutt) reported fromHouston, Texas
@troybechillin Been with Comcast/Xfinity forever too…like I told them, treat me right and I’m with ya. I hate changes unless it’s necessary, grass ain’t always greener on the other side…and that applies to so much in life
- Jahshua (@_JahshuaGiveon) reported fromHouston, Texas
Gaaa damn internet went out mid stream...thanks😒😒😒 @Xfinity #streamerproblems
- a s g (@ashlysgxoxo) reported fromHouston, Texas
@Xfinity Internet outage last week and now I have to use my cellular data bc the signal is lagging
- Elliot (@MayerElliot) reported fromHouston, Texas
Calling Xfinity for the second time about the same issue we resolved two weeks ago and getting put on hold bc I can't get any more enraged after that game
- Simon (@simontrose) reported fromHouston, Texas
@bigblackjacobin This is going to be a fun bot war to watch. Both sides will escalate, Comcast’s next move is to create their an advanced customer service bot. Which side will get to skynet first?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- The Wicked Witch of the Midwest (@SwampHag91) reported
@dkass @Xfinity I was just in the phone with them last night. They clearly don’t care about their customers at all. My bill jumped almost $30 without any change to service and they changed it back when I called it out, but they did so begrudgingly and made it reallllllly difficult along the way.
- Tyler (@tylerpw) reported
@chrisbowerbank @comcast @Xfinity I'm with you but I spent the last month without any service but I need internet. They win....again
- Daryn B (@njazrael71) reported
@optimum Yet AGAIN internet outages in Robbinsville, NJ. How is it you always have outages but never miss a beat with rate increases for the WORST service in NJ? Optimum having a monopoly in this area should be a crime. Comcast is 100 times better.
- Tony Minito (@Simplicit570) reported
@Xfinity Shouldn't bills be lower seeing as you are capping and charging people more during a pandemic? Just got an email telling me I'm at 75%. My bill is the same it has been but now for less service?
- Lauren G. Frost (@omgitslauren) reported
@Xfinity love that you put a cap on internet data in the middle of a pandemic. Going to be looking for a new service provider #scammers 🙄
- heymstalley (@_ArAcks) reported
Colorado needs a better top internet provider than xfinity they be wooing everybody with their bullsh*t slow internet
- Anthony (@Novataglio) reported
Holy hell Xfinity's website sucks. I want to see the different internet plans in the area. The site refuses to show me anything but TV bundles.
- Maia Bittner 🚘☕️🍃💫 (@maiab) reported
@juliannaelamb maybe biden will cancel Comcast
- Super Ferro⚡️#7 (@OGFerro) reported
@Yor7i My xfinity box been ******* up too bro **** whack
- Tom Meehan (@tfmeehan68) reported
@CamWorrell @comcast @Xfinity They have always been crooks. Will increase prices randomly for me real reason but give you a song n dance why they “had” to. Can’t stand them Need another significant internet provider in town to compete - I’ll switch. ATT terrible in our area or I’d be gone
