Stay up to date with the terms and conditions of your Best Buy Membership, Best Buy Protection, Geek Squad services, and other plans we offer. Plus, see the archive of former terms and conditions, for reference.
To find your terms and conditions, select your program below and the terms and conditions that was in use when you purchased.
As of May 10, 2022,Geek Squad Home MembershipandGeek Squad Business Membershipare no longer available. All active Members have been automatically transferred into our Best Buy Membership program and the Best Buy Membership terms and conditionsis their terms and conditions.
On this page:
Current terms and conditions
- Best Buy Membership
- Best Buy Protection
- Geek Squad Services
- Assured Living
Archive of former terms and conditions
- Geek Squad Home Membership
- Geek Squad Business Membership
- Geek Squad Protection Plan
- Geek Squad Protection Total Plan
Best Buy Membership
Best Buy Membersget free tech support, huge savings on protection plans, services, and more.Visit the Membershippageto see program details.
Best Buy Protection
To see the terms and conditions associated with your plan, select the document that was in use when you purchased. Best Buy Protection plans go above and beyond the manufacturer’s warranty.Visit theBest Buy Protection pageto see program details.
All of Canada
All provinces except Quebec
- Best Buy Protection Terms and Conditions for all of Canada except Quebec - purchased between Mar. 1, 2024 and present (PDF)
- Best Buy Protection Terms and Conditions for all of Canada except Quebec - purchased between Aug. 17, 2022 and February 29, 2024 (PDF)
- Best Buy Protection Terms and Conditions for all of Canada except Quebec - purchased between May 10, 2022 to Aug. 16, 2022 (PDF)
Quebec
- Best Buy Protection Terms and Conditions for Quebec - purchased between Mar. 1, 2024 and present (PDF)
- Best Buy Protection Terms and Conditions for Quebec - purchased between Aug. 17, 2022 to February 29, 2024 (PDF)
- Best Buy Protection Terms and Conditions for Quebec - purchased between May 10, 2022 to Aug. 16, 2022 (PDF)
Geek Squad Services
On-Site Services
Get setup and support formajor appliances, Smart home and networking, TV and home theatre, Laptop, desktop, and tablet.Visit theGeek Squad Services pageto see details.
Remote Support
Our Agents are available and online 24/7 to help with device setup, device diagnosis, software repair, and more.Visit ourGeek Squad Remote Support pageto see details.
- Geek Squad Remote Support Terms and Conditions - purchased between May 10, 2022 and present (PDF)
- Geek Squad Remote Support for Business Terms and Conditions - purchased between May 10, 2022 and present (PDF)
- Geek Squad Remote Support for Home Terms and Conditions - purchased between May 10, 2022 and present (PDF)
Assured Living
Get the latest in wellness monitoring technology to help keep your loved ones connected and empowered to live life to the fullest in the comfort of their own home.
Geek Squad Home Membership (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
All of Canada
- Geek Squad Home Membership Terms and Conditions - purchased between Dec. 4, 2019 to May 9, 2022 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Feb. 29, 2019 to Dec. 2, 2019 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Nov. 16, 2017 to Feb. 28, 2018 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Jun. 15, 2017 to Nov. 15, 2017 (PDF)
- Geek Squad Home Membership Terms and Conditions - purchased between Mar. 1, 2017 to Jun. 14, 2017 (PDF)
Northern Alberta
Geek Squad Business Membership (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
Geek Squad Protection (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
All of Canada Except Québec (2018-2022)
- Geek Squad Protection for all of Canada except Quebec - purchased between Sep. 17, 2021 to May 9, 2022 (PDF)
- Geek Squad Protection for all of Canada except Quebec - purchased between May 10, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection for all of Canada except Quebec - purchased between Jun. 23, 2015 to May 8, 2018 (PDF)
- Geek Squad Protection and Replacement for all of Canada except Quebec - purchased between May 9, 2018 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for all of Canada except Quebec - purchased between Oct. 12, 2018 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for all of Canada except Quebec - purchased between Mar. 3, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for all of Canada except Quebec - purchased between Oct. 12, 2018 to Mar. 2, 2021 (PDF)
- Geek Squad Protection with Accidental Damage for all of Canada except Quebec - purchased between May 9, 2018 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Accidental Damage for Wireless for all of Canada except Quebec - purchased between Mar. 3, 2021 - Sep. 16, 2021 (PDF)
Québec (2018-2022)
- Geek Squad Protection for Quebec - purchased between Sep. 17, 2021 to May 9, 2022 (PDF)
- Geek Squad Protection for Quebec - purchased between May 10, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection for Quebec - purchased between Jun. 23, 2015 to May. 8, 2018 (PDF)
- Geek Squad Protection and Replacement Plan for Quebec - purchased between Jul. 31, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Physical Damage for Quebec - purchased between Jul. 31, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Physical Damage for Wireless for Quebec - purchased between Mar. 3, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection with Physical Damage for Wireless for Quebec - purchased between Jul. 31, 2021 to Mar. 2, 2021 (PDF)
- Geek Squad Protection with Accidental Damage for Wireless for Quebec - purchased between Feb. 28, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection+ for Quebec - purchased between Jul. 31, 2020 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for Quebec - purchased between Jul. 31, 2021 to Mar. 2, 2021 (PDF)
- Geek Squad Protection+ for Wireless for Quebec - purchased between Mar. 3, 2021 to Sep. 16, 2021 (PDF)
- Geek Squad Protection+ for Wireless for Quebec - purchased between Oct 12, 2018 to Jul. 30, 2020 (PDF)
All of Canada (2017-2020)
- Geek Squad Protection with Accidental Damage+ - purchased between Oct. 12, 2018 - Jul. 30, 2020 (PDF)
- Geek Squad Protection with Accidental Damage+ - purchased between Aug. 9, 2018 to Oct. 11, 2018 (PDF)
- Geek Squad Protection with Accidental Damage+ - purchased between May 8, 2018 to Aug. 8, 2018 (PDF)
- Geek Squad Protection with Accidental Damage - purchased between May 9, 2018 to Jul. 30, 2020 (PDF)
- Geek Squad Protection with Accidental Damage - purchased between Mar. 4, 2018 to May 8, 2018 (PDF)
- Geek Squad Protection with Accidental Damage - purchased between Mar. 1, 2017 to Feb 28, 2018 (PDF)
- Geek Squad Protection with Accidental Damage for Wireless - purchased between Feb. 2, 2017 to Feb 28, 2018 (PDF)
Northern Alberta (2016-2017)
Geek Squad Protection Total Plan (no longer active)
See the archive of former plans, for reference. To see the terms and conditions associated with your former plan, select the document that was in use when you purchased.
- Geek Squad Protection Total Plan for Wireless - purchased between Feb. 2, 2017 to Mar. 2, 2018 (PDF)
- Geek Squad Protection Total Plan for Wireless - purchased between Feb. 16, 2016 to Feb. 1, 2017 (PDF)
- Geek Squad Protection Total Plan for Laptops - purchased between Feb. 16, 2016 to Mar. 2, 2018 (PDF)
- Geek Squad Protection Total Plan for Tablets - purchased between Feb. 16, 2016 to Mar. 2, 2018 (PDF)
- Geek Squad Protection Total Plan for Televisions - purchased between Feb. 16, 2016 to Mar. 2, 2018 (PDF)
